Wood is our Mood

Terms&Conditions

These are the terms and conditions that will apply to your purchased items from CHEAPMASH’s website at www.cheapmash.com

RETURN POLICY

1. If you don’t like the product or it doesn’t fit, you can ship it back (within 30 days since the payment has been done) at your expenses and send an email to “contact@cheapmash.com” with the order number and the reason for the return. As soon as we get them, if it is in perfect conditions, we’ll refund the whole price of the order (without the shipment cost), or ship another good FOR FREE.

2. If the product you have bought through our online store is faulted in some way (although we always make them pass our quality controls before), we will have to verify the fault with detailed pictures.
Once the defect will be verified and certified from us through pictures, we will pay the return shipment and provide either shipping a substitution item. We don’t provide refund or substitution shipment if we don’t verified the damaged item through either pictures or the physical item in our hands.
3. In case the carrier does not succeed in delivering the item (because of either wrong address or absence of the recipient), we will advise the customer (as soon as the carrier informs us) trying to reach him/ her via email and/or via telephone if needed.

ORDERS

1. Once the order has been placed, please note that the shipment address used for the order cannot be changed. Please write to contact@cheapmash.com to edit every order detail.
2. If you want to cancel an order already placed you must write an email to contact@cheapmash.com within 24 hours since the purchased has been made. If the shipment has already left and you want to get a refund or a substitution we will not refund the shipment cost.
3. If some shipping detail is missing (as incorrect address, phone number, or further informations needed for the shipment) the order will be blocked by postal storage service. If the package won’t be unblocked within 15 days, we will automatically cancel and refund your order. You will be able to place it again on our web site.
4. Orders are processed and shipped from Monday to Friday.
5. When you go to “Checkout”, Paypal page will open automatically. If you don’t have a Paypal account, on top of the page you can choose “Don’t have a Paypal account” and proceed with the order. FOR RETURNS, BEFORE SHIP BACK ANY PRODUCT PLEASE WRITE AN EMAIL TO CONTACT@CHEAPMASH.COM EXPLAINING YOUR ISSUE AND/OR THE REASON OF YOUR RETURNING.

DELIVERY

1. Every order will be shipped from Mantova, Italy. We aim to deliver within 4 working days for Italy, 6 working days for Europe and 9 for the rest of countries. Any delay in shipment due to either carrier issues and/or exceptional or particular conditions related to the specific country (custom controls) is not under our responsibility.
2. Some delay may accour during italian national Holidays.
3. We ship worldwide. Shipments ARE ALWAYS FREE.